Privacy Policy

FA Advisory Sdn Bhd ("FA Advisory," "we," "us," or "our") is committed to protecting the privacy and security of the personal data entrusted to us by visitors to our website and participants in our webinar programmes. This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and what rights you have in relation to your personal data.

By accessing our website at faadvisoryfin.site or registering for any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our website or submitting personal information to us.

1. Data Controller

The data controller responsible for your personal data is FA Advisory Sdn Bhd, with its registered office at Suite 29-6, Level 29 Menara, 1 Mont Kiara, Kuala Lumpur. For any questions or concerns regarding your data, you may contact us at [email protected] or by telephone at 03-6211 4011.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a webinar, submit an enquiry through our website, or contact us by email or telephone, we may collect the following personal data: your full name, email address, telephone number, job title, employer name, and any additional details you choose to include in your correspondence with us.

2.2 Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically record certain technical data, including your IP address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, and the duration of your session. This information is collected through standard server logs and cookies (please see our Cookies Policy for further details).

2.3 Information from Third Parties

In certain circumstances, we may receive personal data about you from third-party sources, such as event co-organisers, corporate clients who register employees for our programmes, or professional networking platforms where you have made your information publicly available. We will only use such data in accordance with this Privacy Policy and applicable law.

3. How We Use Your Information

We process your personal data for the following purposes:

To administer your webinar registration, including sending confirmation emails, preparatory materials, session links, and post-event follow-up communications. To respond to your enquiries and provide customer support. To improve our website, services, and webinar content based on aggregated usage patterns and participant feedback. To comply with legal and regulatory obligations applicable to our business operations in Malaysia. To send you information about upcoming webinars, publications, and services that we believe may be relevant to your professional interests, provided that you have given us consent to do so or that we have a legitimate business interest in contacting you.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data under the Malaysian Personal Data Protection Act 2010 (PDPA) and, where applicable, other relevant data protection frameworks:

Consent: Where you have given us explicit consent, such as by ticking the consent checkbox on our registration form. Performance of a contract: Where processing is necessary to fulfil our obligations to you, such as delivering the webinar service you have registered for. Legitimate interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes improving our services, preventing fraud, and conducting internal analytics. Legal obligation: Where processing is required to comply with a legal requirement imposed on us by Malaysian law or regulation.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Registration data for webinar participants is retained for a period of twenty-four months following the date of the relevant event, after which it is securely deleted or anonymised unless you have given consent for ongoing communications. Enquiry correspondence is retained for twelve months from the date of your last communication with us. Technical server log data is retained for a maximum of ninety days.

6. Data Sharing and Disclosure

FA Advisory does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data in the following limited circumstances:

With trusted service providers who assist us in operating our website, delivering our webinars, and processing registrations. These providers are contractually bound to handle your data in accordance with our instructions and applicable data protection law. With co-organisers or sponsors of specific webinar events, but only where you have been informed of such sharing at the point of registration and have given your consent. With regulatory authorities, law enforcement agencies, or other government bodies where disclosure is required by law, regulation, or legal process. In connection with a merger, acquisition, or sale of all or a portion of our assets, provided that the acquiring entity agrees to honour the commitments made in this Privacy Policy.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include the use of encrypted connections for data transmission, restricted access controls for our internal systems, regular security assessments, and staff training on data handling procedures. While we strive to protect your data, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Malaysian Personal Data Protection Act 2010 and other applicable data protection legislation, you may have the following rights in relation to your personal data:

The right to access the personal data we hold about you and to request a copy of that data. The right to request correction of any inaccurate or incomplete personal data. The right to withdraw your consent to the processing of your personal data at any time, without affecting the lawfulness of processing carried out prior to withdrawal. The right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. The right to object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided in Section 10 below. We will respond to your request within thirty days of receiving it, or within such longer period as may be permitted by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the revised policy on this page and update the "Last updated" date at the top. We encourage you to review this page periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

FA Advisory Sdn Bhd

Suite 29-6, Level 29 Menara, 1 Mont Kiara, Kuala Lumpur

Phone: 03-6211 4011

Email: [email protected]